Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by BLANC & MIST LIMITED (“Blanc & Mist”, “we”, “us”, “our”).
By accessing or using www.blancnmist.com (the “Site”), including purchasing products, you agree to be bound by these Terms of Service (“Terms”), together with our Privacy Policy, Shipping Policy, and Returns Policy.

If you do not agree to these Terms, you may not access the Site or use our services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell products to customers in the United Kingdom.

1. ELIGIBILITY & USE

You must be at least 18 years old or the age of legal majority in your jurisdiction to use this Site.
You agree not to use the Site or our products for any unlawful or unauthorised purpose.

Any breach of these Terms may result in immediate termination of access to our services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for legitimate business or legal reasons.
Content transmitted through the Site (excluding payment information) may be transferred across networks. Payment details are always encrypted.

You may not copy, reproduce, sell, or exploit any portion of the Site or its content without our written permission.

3. PRODUCT INFORMATION & AVAILABILITY

All product descriptions, images, pricing, and availability are subject to change without notice.
We make reasonable efforts to display products accurately but cannot guarantee colours or appearance due to screen differences.

Products are sold for personal use only. We reserve the right to limit quantities or discontinue products at any time.

4. ORDERS, BILLING & PAYMENTS

We reserve the right to refuse or cancel orders suspected of fraud, misuse, or unauthorised resale.
You agree to provide accurate billing, shipping, and contact information and to keep it updated.

If an order is cancelled, we will notify you using the contact details provided at checkout.

5. SHIPPING, RETURNS & REFUNDS

Shipping times, returns, exchanges, and refunds are governed by our Shipping & Returns Policy and Refund Policy, available on the Site.
By placing an order, you agree to those policies.

6. THIRD-PARTY SERVICES & LINKS

The Site may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third parties.
Use of third-party services is at your own risk.

7. USER CONTENT & FEEDBACK

If you submit reviews, feedback, or other content, you grant Blanc & Mist a non-exclusive, royalty-free right to use, reproduce, and display that content.
You agree not to submit unlawful, misleading, abusive, or infringing content.

8. PERSONAL INFORMATION

Your submission of personal data is governed by our Privacy Policy.

9. ERRORS & OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions related to pricing, product descriptions, or availability at any time without prior notice.

10. PROHIBITED USES

You may not use the Site to:

  • Violate any law or regulation

  • Infringe intellectual property rights

  • Transmit malware or harmful code

  • Collect personal data unlawfully

  • Engage in fraudulent or misleading activity

Violation may result in termination of access.

11. DISCLAIMER & LIMITATION OF LIABILITY

The Site and products are provided “as is” and “as available”.
To the maximum extent permitted by law, Blanc & Mist shall not be liable for indirect, incidental, or consequential damages arising from use of the Site or products.

Nothing in these Terms limits your statutory consumer rights under UK law.

12. INDEMNIFICATION

You agree to indemnify and hold harmless BLANC & MIST LIMITED, its officers, employees, and partners from claims arising from your breach of these Terms or misuse of the Site.

13. TERMINATION

These Terms remain effective unless terminated by you or us.
We may terminate access if you violate these Terms or applicable law.

14. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of England and Wales.

15. CHANGES TO TERMS

We may update these Terms from time to time. Continued use of the Site after changes constitutes acceptance.

16. CONTACT INFORMATION

For questions regarding these Terms, contact:

BLANC & MIST LIMITED
📧 info@blancnmist.com
📍 53b Wilson Road, CF5 4LL, United Kingdom