Privacy
Privacy Policy
This Privacy Policy explains how Blanc & Mist Limited (“we”, “us”, “our”) collects, uses, and shares personal information when you visit or make a purchase from www.blancnmist.com (the “Site”).
Personal Information We Collect
Device Information
When you visit the Site, we automatically collect certain information about your device, including:
Web browser type
IP address
Time zone
Cookies installed on your device
We also collect information about:
Pages or products you view
Referring websites or search terms
How you interact with the Site
This is referred to as Device Information.
Order Information
When you make or attempt to make a purchase, we collect:
Name
Billing and shipping address
Payment information (processed securely by third-party providers)
Email address
Phone number
This is referred to as Order Information.
“Personal Information” in this policy includes both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information to:
Process and fulfil orders
Arrange delivery and send confirmations
Communicate with customers
Screen orders for fraud or risk
We use Device Information to:
Detect fraud and security risks
Improve website performance and usability
Analyse customer behaviour and marketing effectiveness
Sharing Your Personal Information
We share personal information with trusted third parties only as necessary to operate our business, including:
Shopify (e-commerce platform)
Google Analytics (website analytics)
We may also share information to:
Comply with legal obligations
Respond to lawful requests
Protect our rights or business
We do not sell personal data.
Cookies & Currency Conversion
We use cookies to:
Maintain site functionality
Store currency preferences
By using the Site, you consent to third-party services processing your IP address to determine location for currency conversion. This information is stored temporarily in session cookies and deleted when you close your browser.
Do Not Track
We do not alter data collection practices when a Do Not Track signal is detected.
Your Rights (UK & EU Residents)
You have the right to:
Access personal data we hold
Request correction or deletionObject to processing
To exercise these rights, contact us using the details below.
Your information may be transferred outside the UK/EU (including to Canada and the United States) to support our services.
Data Retention
We retain order information unless and until you request deletion, or where legally required.
Changes to This Policy
We may update this policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page.
Contact Us
For questions, concerns, or complaints regarding this Privacy Policy, contact:
Email: info@blancnmist.com