Contact us

Contact & Business Information

Blanc & Mist Limited is a UK-registered e-commerce company operating under the trading name Blanc & Mist. We specialise in curated skincare, hair & scalp care, wellness products, home essentials, and accessories, serving customers within the United Kingdom.

Registered Company Name:
BLANC & MIST LIMITED

Company Registration Number:
16194637

Registered Office Address:
53b Wilson Road
CF5 4LL
United Kingdom


Customer Support

Before contacting us, please review the relevant pages below, as most questions are answered there:

Shipping Policy – delivery times, processing, and tracking

Returns Policy – eligibility, refunds, and exchanges

Order Tracking – track the status of your order

If you still require assistance, our support team is available through the contact options below.


Live Chat Support

Live chat support is available via the chat icon located at the bottom right corner of the website.

Live Chat Hours:
Monday – Friday
9:00 AM – 5:00 PM (UK time)

Please include your order number when contacting us to help us assist you efficiently.


Email Support

For customer support enquiries, you may contact us by email:

Customer Support Email:
info@blancnmist.com

Please include your order number and full name in the subject line where applicable.


Business, Supplier & Partnership Enquiries

We welcome enquiries from suppliers and business partners interested in working with Blanc & Mist Limited.

For business or partnership enquiries, please contact:
info@blancnmist.com


Press & Media Enquiries

For press, media, or collaboration enquiries, please contact:
info@blancnmist.com